Returns & Exchanges
At The Animal Rescue Site, we want you to love your fashion finds and their impact on animal welfare. If you are not completely satisfied, you can return or exchange eligible items within 30 days of purchase to ensure your support continues to make a difference.
Verify Eligibility
Ensure your apparel or accessories are in their original, unwashed, and unworn condition with all tags still attached.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Package and Label
Securely pack your items and affix the prepaid shipping label provided through the portal to the outside of your package.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing